Customer Access

General support Available 24 x 7 Call on : +1-519-747-0616 support@navblue.aero

NAVBLUE Support Canada 295 Hagey Blvd, Suite 200,
Waterloo, Ontario,
N2L 6R5 Canada

NAVBLUE Support UK Hersham Place Technology Park,
Molesey Rd,
Walton on Thames, Surrey
KT12 4RZ

Hours of Operation 08:30–17:00 UTC Mon-Fri,
excluding stat holidays

NAVBLUE DW International 25 Park Place
Cardiff, Wales,
CF10 3BA

Hours of Operation Hours of Operation 09:00–17:00 UTC Mon-Fri

Support by Product
Product Group Contact information Email
DATA+ PRODUCTS
Charts+ Go to Portal Primary - Mon-Friday 08:30–17:00 UTC +44 1932 704200 (option 2) customerservices@navblue.aero
Secondary - Available 24 x 7 +1-519-747-0616 support@navblue.aero
Navigation+ Go to Portal Primary - Mon-Friday 08:30–17:00 UTC +44 1932 70 4213 navdatasupport@navblue.aero
Secondary - Available 24 x 7 +1-519-747-0616 support@navblue.aero
RAIM+ Go to Portal Available 24 x 7 +1-519-747-0616 navdatasupport@navblue.aero
Airport+ Go to Portal Available 24 x 7 +1-519-747-0616 navdatasupport@navblue.aero
N-SOFTWARE SERVICES
N-Flight Planning Go to Portal (NFP)
Go to Portal (Dispatch Express)
Available 24 x 7 +1-519-747-0616 support@navblue.aero
N-Flysmart Go to Portal For any E-Ops Service and Application Support queries, please create a Dossier in TechRequest tool (accessible through the AirbusWorld portal / www.airbusworld.com). For more information on TechRequest, please refer to the TechRequest communication kit available on AirbusWorld, which includes an e-learning module, user guides, and FAQs. For any questions you may have on TechRequest, please do not hesitate to contact AirbusWorld support teams on TechRequest.
N-Performance Go to Portal Available 24 x 7 +1-519-747-0616 performance@navblue.aero
N-Crew Planning Available 24 x 7 +1-519-747-0616 support@navblue.aero
BESPOKE SOLUTIONS BY NAVBLUE
Airspace by NAVBLUE Go to Portal Available 24 x 7
ROPS by NAVBLUE Go to Portal For any Application Support queries, please create a Dossier in TechRequest tool (accessible through the AirbusWorld portal / www.airbusworld.com). For more information on TechRequest, please refer to the TechRequest communication kit available on AirbusWorld, which includes an e-learning module, user guides, and FAQs. For any questions you may have on TechRequest, please do not hesitate to contact AirbusWorld support teams on TechRequest.

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